Your privacy is very important to us. We understand that you want to remain in control of your personal information and we strive to make sure that we only use your information in the ways that you want us to. This Privacy Policy explains what information we collect through (the "Website"), how and when it is collected, what we use it for now and how we will use it in the future. If you have any questions about the way in which your information is being collected or used which are not answered by this Privacy Policy please contact us at

This Privacy Policy applies to all the HIP MEDIA GROUP brands, these include: HIP Hotels, HIP Homes, HIP Restaurants, HIP Travel, and HIP escapes.

When you register as a member of HIP Escapes, or when you secure a deal through the Website, we collect certain information from you. This includes your personal details and your contact details and address. We also temporarily collect your payment information, but this is not saved in our system. We also monitor customer traffic patterns and site use, which enables us to improve the service we provide. For quality control and training purposes, we may monitor or record your communications with us. We will keep your information for as long as is reasonably necessary for these purposes.

Use of information

We will use personal information about you for a number of purposes, including: To advise you of any changes or problems with your hotel booking. To help us to administer accounts, services and products which we offer. To help detect fraud or loss. To contact you with information about our services or products or offers. from the hotels participating in the HIP Escapes guides or website. To update you on our upcoming deals and opportunities.

To change the personal details we hold about you, visit your profile or write to us at the address at the bottom of this page.


We would like to send you messages by email, SMS, MMS and other forms of communication, but will give you the option not to receive such messages when you register an account with us. If you decide that you no longer want to receive our messages you can unsubscribe or amend your preferences at any time by [set out how they do this].

Who else might use your information

We only share personal data with other persons in accordance with law. In particular, in order to provide our services, we may provide personal data to our affiliates and to persons which provide services to us (but always in compliance with data protection laws).

In the event of a proposed or actual merger, sale or other transfer of all or the relevant portion of our assets or business, the personal data may be disclosed to the potential acquirer or successor for due diligence purposes and to complete the transaction. This Privacy Policy will continue to apply.

We may also disclose your personal information in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions.

You should be aware that in addition to the circumstances described above, we may disclose your financial or personal information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to enforce or apply our Terms and Conditions. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.


In order to improve your experience when using the Website we use cookies. A cookie is a piece of information our Website will place on your computer’s hard drive that can track your movements while you are on the Website, it will also recognise you when you visit our Website again.

Cookies are stored in order for us to continually improve our Website and provide a better on-line experience for you. If you want to delete any cookies that are already on your computer, please refer to the instructions on your browser. More information on deleting or controlling cookies is available at

We take all reasonable steps to protect the personal data you supply when using the Website. This includes following certain procedures, for example encrypting data on our Website and in order to ensure compliance with all applicable legal requirements. However, due to the inherent open nature of the Internet we cannot guarantee that any information you disclose online will be free from unauthorized access by third parties. Your use of the Website demonstrates your acceptance of this risk.

Data Protection

We will at all times comply with the standards, procedures and requirements of UK data protection laws to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.

We may have to pass your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, however, we will (where necessary) always put a contract in place to ensure that your information is properly protected.

Third-party sites

The Website may contain links to other websites controlled and operated by third parties (the “External Websites”). If you follow a link to any External Website, please note that this Privacy Policy will cease to apply and the privacy policy applicable to the External Website will apply.

We shall not be responsible for the activities, privacy policies or levels of privacy compliance of any External Website.


We have the right to alter this privacy policy for any reason without prior notice. If you change your contact details, please send an email with your new details to Any changes to this Privacy Policy will be posted to our website and (where appropriate) emailed to the last email address you have given to us.

How to Contact Us

If you have any questions or comments about this Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us by email at